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FREQUENTLY ASKED QUESTIONS


 

WHAT IS YOUR SHIPPING POLICY? 

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows: 

Cart Total From
To
Standard Shipping*
2-Day Shipping*
Overnight Shipping*
International Shipping Charge*
$0.00
$49.99
$5.99
$7.99
$14.99
$11.86
$50.00
$74.99
$9.99
$11.99
$19.99
$21.24
$75.00
$99.99
$14.99
$14.99
$23.99
$24.99
$100.00
$149.99
$18.99
$21.99
$29.99
$33.74
$150.00
$199.99
$21.99
$27.99
$34.99
$37.49
$200.00
$999.00
$49.99
$74.99
$99.99
$62.49
$1,000.00
Plus
$99.99
$149.99
$199.99
$124.99

* Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.

  • We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact  with the details of what will be in the order and the address it will be shipped to.

Shipping FOR ORIGINAL ArtWORK - 

    Within the contiguous (lower 48States), shipping is FREE.  

    If you are an international customer, or outside the 48, please contact me before you place your order so we can make arrangements and I can get an estimate to you for costs related to shipping. Please know that the Buyer will be responsible for shipping and any additional charges incurred by customs, duties and taxes. You will be invoiced seperately for this service. No returns on original work unless delivered in damaged...in which case you need to keep all packaging and contact us with your order number for further instructions.  

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   WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS/cancel of prints?

  • We do not accept returns; all sales are FINAL. Prints are processed specifically for you with the finest of archival paper.
  • We do our utmost to ensure that your artwork is packaged carefully and arrives safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact us with your order number for further instructions.
  • Processing a refund can take 7 - 10 days
  • Contact me imediately for damaged delivery or to cancel... if prints have NOT yet gone to print I may be able to help.   CONTACT

          


HOW CAN I KEEP UP WITH YOUR NEW WORK? 

I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter! You can also follow me on my social media pages as I am constantly posting about new work!

 FACEBOOK

Instagram





Privacy Policy 

Your privacy is important to us. It is Kathy Q Parks' policy to respect your privacy regarding any information we may collect from you across our website, http://kathy_parks.artstorefronts.com/, and other sites we own and operate. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. This policy is effective as of 19 June 2020. Privacy Policy created with GetTerms. 


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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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